Custom Challenge Coin FAQ
Q1: What is the total cost for custom challenge coins? Does your quote include all fees?
A1: The final cost depends on five key factors: size, thickness, craft (e.g., 2D/3D, enamel type), plating color, and quantity. Our quotes are completely transparent and typically include: [unit price × quantity] + [one-time mold fee]. Shipping costs are listed separately. We guarantee no hidden fees – you'll receive a detailed quote before final confirmation.
Q2: What is your minimum order quantity (MOQ)?
A2: Our standard MOQ is 100 pieces. This quantity ensures we can offer you the most cost-effective unit price while maintaining the highest quality standards for each coin. If you need a smaller quantity, please contact our sales team directly to discuss special arrangements.
Q3: What is the mold fee? Do I need to pay it for every order?
A3: The mold fee is a one-time charge for creating the custom metal die for your unique design. The good news is we store your mold-free for 2-3 years. During this period, if you reorder with the exact same design, no mold fee is required – you only pay for the unit price of the coins.
Q4: I don't have professional artwork, just a logo and ideas. Can you help with design? Is there a charge?
A4: Absolutely! We provide 100% FREE design service for this. Simply provide your logo (vector files like .AI, .EPS preferred, but high-res JPG/PNG works too), text, and creative ideas. Our professional design team will create a professional digital proof for your review
Q5: What materials are used in making the challenge coins?
A5: Our challenge coins are made from high-quality metals such as zinc alloy, aluminum, and brass.
Q6: Have you served any well-known companies or organizations?
A6: Yes, we're honored to have Supplier of HH company--one of the top 10 gift companies in the world, and also the manufacturer of Disney & FIFA. Out of respect for client privacy, we don't publicly display all cases.
Q7: What is the cost of challenge coins?
A7: The cost of double-sided challenge coins depends on several factors, including size, material, customization quantity, and complexity. Customized challenge coins usually have a base price that can be adjusted based on your customization requirements. You can inquire with the supplier for detailed pricing and quotes.
If you have any other questions or customization requirements regarding challenge coins, please feel free to contact our team. We are glad to provide professional tips for you.
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